DotZero

Support

Answers to common questions about DotZero. Can't find what you need? Write to us.

How do I start a reset?

Open DotZero on your watch and tap the suggestion on the first page, or use Double Tap. Quick resets has Stretch, Eyes, Move, Water, Breathe and your own resets.

Why does the exercise pause when I lower my arm?

It shouldn't: DotZero keeps going with your wrist down and guides you with haptics. If it still happens, check that your watch runs watchOS 26 and restart the app. Please get in touch so we can help.

How do I log water?

Choose Water and turn the Digital Crown to pick the amount, then tap Log. You can also use the DotZero Water widget, Control Center or say “Log water in DotZero”. Undo right after if it was a mistake.

How do I add DotZero to my watch face or Smart Stack?

Touch and hold the watch face › Edit › Complications and choose DotZero. For the Smart Stack: turn the crown from the watch face, scroll to the bottom and tap Edit › +.

Reminders arrive at the wrong moments

Under You › Your rhythm choose the level and active hours. Tap “Not now” or “Less of this” under a suggestion, add DotZero's Focus filter to e.g. Sleep, or turn on calendar awareness under Activity & sync.

My wrists or knees hurt

Under You › Adaptations you can go easy on wrists, knees, neck, lower back or balance, or choose seated movements only. DotZero then swaps those movements everywhere.

How do I delete my history?

In History, swipe a row to delete it. Deleting the app removes all DotZero data from the device. See also our privacy policy.

Does DotZero sync between iPhone and watch?

Yes, directly between the devices whenever they can reach each other. The watch also works on its own.

Contact us

Send an email to our contact address. It helps to mention your watch model and watchOS version.